Privacy Statement

May 31, 2018.


We welcome you to the Raystar® Web Site. The protection and security of our customers’ and users’ data is very important to us. We provide this Privacy Statement to inform you on how we use and manage the information collected at our website. This statement details the steps we take to protect your personal information when you visit our website. It describes the personal information that we collect, the purposes for which we use such information and the steps we take to protect your personal information. This Privacy Statement describes how we manage personal information and respect your privacy. We’ll review this policy from time to time to make sure it’s up to date. We encourage visitors and users to visit our sites regularly to review our Privacy Policy.


Our collection of information

We do not collect personal data, such as your name, address, telephone number or email address, unless you provide this information voluntarily, like if you want to receive our newsletters and be addressed personally. We use the data you provide voluntarily exclusively for the purpose for which you have provided it to us. Generally, you can visit Raystar® website without entering any personal information. On certain pages, we may ask you for personal information to provide a service or carry out a transaction that you have requested. The personal information we collect may include:

  • Contact details, such as your name, title, company/organization name, e-mail address, telephone or fax numbers, postal address; information about your company, and job function.
  • Information such as your nationality and country of residence that allows us to determine which of our sales team to provide you services or technical support.
  • Information used to customize and facilitate your use of our website, including login service and technical information.
  • Inquiries about and orders for our products and services.
  • Information that assists us in identifying the products and services that best meet your requirements.
  • Feedback from you about our websites and our products and services generally.

You are not required to provide any of your personal information, but if you do not, we may not be able to provide you the requested service or complete your transaction that you requested.


Our use of information

Services and transactions: We use your personal information to deliver services or carry out transactions you have requested, such as providing information on Raystar’s products, answering customer service requests, facilitating use of our website, and so forth.

  • Website improvement: We may use your personal information to improve our websites and related Raystar products or services, or to make our websites easier to use by eliminating the need for you to repeatedly enter the same information or by customizing our websites to your particular preference or interests.
  • Employment Applications: In connection with a job application or inquiry, you may provide us with information about yourself, such as a resume or curriculum vitae. We may use this information throughout Raystar and its controlled subsidiaries and affiliates for the purpose of employment consideration. We will keep the information for future consideration unless you direct us not to do so. You can contact us via


Our use of cookies

Cookies are small files that websites save to your hard disk or to your browser's memory. We may use them to track the number of times you have visited the site, to track the number of visitors to the site, to determine and analyze visitors' use of our sites (including the effectiveness of online advertising), to store information that you provide such as your preferences, and to store technical information useful for your interactions with our websites. You have the ability to accept or decline cookies. Most Internet browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your computer. If you choose to decline cookies, you may not be able to fully experience the features of Raystar websites or other websites that you visit.


Disclosure of your personal information

Except as described below, personal information you provide to Raystar through our websites will not be shared outside of Raystar without your permission.

Disclosure to service providers: Raystar contracts with other companies to provide services on our behalf, such as hosting websites, sending out information, processing transactions, and analyzing our websites. We provide these companies with only those elements of your personal information they need to deliver those services. These companies and their employees are prohibited from using that personal information for any other purpose.

Disclosure to our distributors: In responding to a request made by you, we may share your personal information with companies that distribute Raystar® products. In those cases, we provide these companies with only those elements of your personal information they need to respond to your request, and these companies and their employees are prohibited from using that personal information for any other purpose.

Disclosure in connection with transactions: In connection with certain transactions, we may disclose some or all of your personal information to shipping companies or postal services involved in fulfillment.


Links to other sites

The Raystar® website may contain links to other websites such as Raystar distributors or social media network like LinkedIn, Twitter, Google+ or YouTube, Raystar does not control or take responsibility for personal information collected on these websites nor is Raystar responsible for the accuracy or the content of these sites. By accessing our websites, you are consenting to the information collection and use practices described in this privacy statement. The external providers are responsible for this data.


Tracking via Google Analytics:

Google Analytics

We use Google Analytics as a third party tracking service, but we don’t use it to track you individually or collect your User Personal Information. We use Google Analytics to collect information about how our website performs and how our users, in general, navigate through and use Raystar website. This helps us evaluate our users' use of website; compile statistical reports on activity; and improve our content and website performance. Google Analytics is configured so that your IP address is transmitted to Google in anonymized form (anonymize IP). Google processes data about your use of our website on our behalf in order to create reports on website activity. We use these reports to measure your interest in our products and services and to improve them.

If you do not want to be tracked by Google Analytics, you can install a browser add-on to prevent tracking by Google Analytics:


Google AdWords

Google AdWords remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page.



The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and after it is received. When visiting our site, logging in, or completing a transaction, your connection with our servers is secured with SSL (Secure Sockets Layer) certificate, it often referred to as HTTP Secure (HTTPS). This provides encryption and confidentiality, which protects your information. But remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.


Google reCAPTCHA

We use Google reCAPTCHA on our websites. The purpose of Google reCAPTCHA is to determine whether data entered on our websites (e.g., information collected via the contact form) is provided by a human user or an automated program. To determine this, Google reCAPTCHA analyses the website visitors' behavior based on various parameters. The analysis is triggered automatically when the visitor enters the website, and it runs entirely in the background. For the analysis, Google reCAPTCHA evaluates a variety of data (e.g., IP address, time the website visitor spent on the site, or cursor movements initiated by the user). The data tracked during such analyses are forwarded to Google. This data processing is on the basis of Art. 6 Sect. 1 lit. f GDPR. It is in the website operator's legitimate interest to protect the operator's web content against misuse by automated industrial espionage systems and against SPAM.

For more information about Google reCAPTCHA and to review the Data Privacy Declaration of Google, please check the following links:


How to Opt Out of Email Marketing

When we send E-newsletters, we provide unsubscribe options for your use within our emails. To update your E-news preferences, please visit the link which will normally be included in emails you receive from us. In addition, you can also use our “Unsubscribe” icon on each webpage or the "Contact Us" feature to inform us.


Enforcement of this privacy statement

If you have questions regarding this statement or our handling of your personal information, please contact us via or the below contact info. We will promptly address your concern and strive to reach a satisfactory solution.


Raystar Optronics, Inc.
5F, No. 25, Keya Road, Daya Dist., Taichung City 42881, Taiwan
Tel: +886-4-25650761
Fax: +886-4-25650760